- Introduction
Welcome to Vaulttaskchair.
This Privacy Policy outlines how U Office Chair Equipment Pte. Ltd. (hereinafter referred to as “we” or “us”) collects, uses, stores, and manages personal information when customers visit www.vaulttaskchair.com or make purchases through the site.
We respect our customers’ privacy and handle personal information in accordance with applicable data protection requirements, including Singapore’s Personal Data Protection Act 2012 (PDPA) and relevant European data protection principles applicable to European customers.
- Data Controller Information
The data controller responsible for processing personal information collected through this website is:
Company Name:
U Office Chair Equipment Pte. Ltd.
Brand Name:
Vaulttaskchair
Registered Address:
53 Ubi Ave 1, #01-47,
Paya Ubi Industrial Park,
Singapore 408934
Email:
[email protected]
Phone:
+65 8857 3917
Website:
www.vaulttaskchair.com
- Information We Collect
When you visit our website, place an order, or contact us, we may collect information necessary to provide our services, including:
Full name;
Contact information, including email address and phone number;
Delivery information provided at the time of purchase;
Order details and transaction information;
Records of communications with our customer support team;
Website usage information collected via cookies and similar tools.
We collect only the information necessary for operating the website, processing orders, responding to inquiries, and improving customer service.
- How We Use Personal Information
We may use the collected personal information for the following purposes:
Processing and managing customer orders;
Providing customer support and responding to inquiries;
Communicating order-related information;
Maintaining business records;
Improving website functionality and customer experience;
Fulfilling applicable legal and regulatory obligations.
We process personal information solely for legitimate business purposes and in accordance with applicable data protection requirements.
- Payment Processing
We use Stripe as our payment processing service provider to handle customer payments.
During the payment processing stage, certain transaction-related information may be processed by Stripe in accordance with its own privacy practices and applicable payment processing requirements. Stripe processes payment information to facilitate transactions and maintain payment processing services. Vaulttaskchair does not store full payment card details within its own systems.
For more information regarding Stripe’s privacy practices, customers may consult Stripe’s official privacy documentation.
- Cookies and Website Technologies
Our website may use cookies and similar tools to support website functionality, remember customer preferences, analyze website usage, and enhance website performance.
Customers can manage their cookie preferences through their browser settings or applicable website cookie control features.
- Data Storage and Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to meet applicable legal, accounting, tax, and business record-keeping requirements.
To comply with legal and accounting obligations in Singapore and applicable European requirements, customer order information and related business records may generally be retained for up to seven years.
Information that is no longer required for legitimate business purposes will be deleted or securely disposed of in accordance with applicable data protection obligations.
- Disclosure of Personal Information
We share personal information only when necessary for legitimate business operations, including with:
Service providers assisting with website operations, order processing, customer support, or payment processing;
Professional advisors required for business operations;
Government agencies or regulatory bodies when disclosure is required by applicable law.
We do not sell customers’ personal information to third parties.
- International Data Processing
As our company is based in Singapore and serves European customers, personal information may be processed in accordance with applicable data protection requirements in both Singapore and Europe.
When personal information is transferred or processed across jurisdictions, we take appropriate measures to ensure that such information is handled in compliance with applicable legal requirements.
- Customer Privacy Rights
Subject to applicable law, customers may have certain rights regarding their personal information, including:
Requesting access to the personal information we hold;
Requesting the correction of inaccurate personal information;
Requesting information on how personal information is processed;
Requesting the deletion of personal information, where permitted by applicable law;
Objecting to specific types of processing activities, where applicable.
Customers may contact us using the details provided in this Privacy Policy to submit privacy-related requests.
- Data Protection Measures
We implement reasonable administrative and organizational measures to properly manage personal information and mitigate the risk of unauthorized access, misuse, or disclosure.
Customers should also exercise appropriate caution when providing personal information online and ensure that their account and contact details are accurate.
- Information Regarding Children
Our website is intended for customers who are authorized to make purchases under applicable law.
We do not knowingly collect personal information from individuals who are not authorized to provide such information under applicable regulations.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or website operations.
Any updates will be posted on this page, along with the effective date of the revision.
- Contact Us
If you have any questions regarding this Privacy Policy or how we process personal information, please contact us at:
Phone: +65 8857 3917
Email: [email protected]